Shipping policy

SHIPPING POLICY

This shipping policy applies to all orders placed on www.novedua-off.com, operated by NCMETRICS LLC, located at:

NCMETRICS LLC 1603 CAPITAL AVE CHEYENNE, WY 82001

Email: contact@novedua-off.com

ORDER PROCESSING & SHIPPING

All orders are processed and shipped within 24 to 48 business hours after purchase.

Once your order is shipped, you will automatically receive a tracking number via the email address or phone number associated with your order, allowing you to follow your shipment in real time.

DELIVERY TIME

We guarantee fast and secure delivery within 6 to 9 business days.

If you do not receive your order within this timeframe, please contact us at: contact@novedua-off.com

IMPORTANT INFORMATION

Due to high demand for certain products, delivery times may occasionally be extended. We appreciate your understanding and patience in such cases.